Posted: under Agents.
Tags: customer service
A dreaded double…first there was the transaction where our listing agent failed to collect earnest money from a buyer making an offer and now the listing that apparently never was. All in the last 6 months.
Have people forgot the process since no property has been selling over the last 18 months??
And this recent faux listing wasn’t a big deal but it just is so eye opening that a supposed real estate broker would have these dated listings on her Website and the MLS and then not communicate with the buyer’s agent who submitted the offer for like a month before fessing up that this property isn’t for sale. Don’t think I’m going to be recommending you to my friends nor recommending that offers be made on your “real” listings.
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Jun 20 2009
Posted: under Sellers.
Tags: customer service
If you’ve been in the residential real estate field for any time you’ve likely had situations where Buyers walk away from a deal for reasons far and wide like they found a better deal or liked another house better which they didn’t discover until after signing another contract. And a Seller usually isn’t going to do too much to enforce any recourse against that Buyer.
But I have a deal right now where the Seller’s dragging her feet (and I know there’s not another Buyer waiting). Seller’s lawyer says she can’t get in touch with client so that they can order payoff lettters…yet deal was signed 3 weeks ago. They take 15 days to respond to basic attorney review/inspection letters. Just hard to believe. In this market with foreclosure case pending against Seller, this is what my willing and able Buyer is getting.
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Apr 28 2009
